Privacy Policy for Elegant Cuts

Effective Date: 23/08/2025

1. Introduction

At Elegant Cuts, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.YourBusiness.co.uk, book appointments, and use our services.

By accessing and using our website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect the following types of personal data when you interact with our website:

Personal Identifiable Information (PII): When you book an appointment, contact us, or create an account, we may collect your name, phone number, email address, and other necessary details.

Payment Information: To process payments for appointments, we may collect billing information such as credit/debit card details. These payments are processed securely by a third-party payment processor.

Appointment Information: We collect information about the services you request, the date and time of your appointment, and any preferences or notes you provide during the booking process.

Communication Information: If you opt in for SMS and email reminders, we collect your contact details to send appointment confirmations, reminders, and updates.

3. How We Use Your Information

We will only use your personal data for the following purposes:

To provide and manage your appointment bookings and related services.

To send appointment reminders and confirmations via email or SMS.

To process payments and handle billing inquiries.

To respond to your inquiries and provide customer support.

To improve our website and services based on your feedback.

4. Legal Basis for Processing Your Data

We rely on the following legal bases to process your personal
data:

Contractual necessity: To fulfil the services you have requested, such as booking and processing your appointment.

Consent: For sending marketing communications and appointment reminders (you can withdraw your consent at any time).

Legitimate interests: To improve our services and customer experience.

5. Sharing Your Information

We do not sell, trade, or rent your personal data. However, we may share your information with third-party service providers who help us operate our website, process payments, or send communications. These providers are contractually obligated to keep your data secure and to use it only for the purposes for which it was provided.

We may also disclose your personal data if required by law, or to protect the rights, property, or safety of Elegant Cuts, our customers, or others.

6. Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Security of Your Information

We take the protection of your personal data seriously. We implement a variety of security measures to maintain the safety of your personal information. However, no data transmission over the internet can be guaranteed 100% secure, so we cannot guarantee the security of your information while it is being transmitted to our
website.

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can update or correct any inaccurate or incomplete personal data we hold.

Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data, subject to certain conditions.

Right to Restrict Processing: You can request that we limit how we use your personal data in certain circumstances.

Right to Data Portability: You can request your personal data in a structured, commonly used, and machine-readable format.

Right to Object: You can object to our processing of your personal data for certain purposes, such as direct marketing.

To exercise these rights, please contact us at [email protected]

9. Cookies

Our website may use cookies to enhance your user experience. Cookies are small files that are stored on your device to help us remember your preferences, analyse website traffic, and improve site functionality. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

10. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by updating the "Effective Date" at the top of this policy and, where appropriate, through a notice on our website.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

Elegant Cuts

Email: [email protected]
Website: www.YourBusiness.com